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Nonprofits - FAQs
How can our organization
be listed on JustGive?
Who is GuideStar?
What is the JustGive Guide and can our organization
be listed?
How do we update
our listing in Guidestar?
How can we sign
up for a "Donate Now" button?
Do we receive 100% of donations made through JustGive?
What are some
sites using our "Donate Now" button?
How long does it take to receive donations?
Can we use JustGive to process offline
donations?
Can we view an online report of donations to our organization?
Do we need to send a donation receipt to the donor?
What is a donor advised fund?
Will we be provided with donor information?
Should we add JustGive to our mailing list?
Can our organization be listed on JustGive?
As long as your organization has 501(c)(3) status with the IRS,
you can be listed on our website. Register with Guidestar to update your listing.
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Who is GuideStar?
GuideStar
is an initiative of Philanthropic Research, Inc., a 501(c)(3) public
charity founded in 1994. GuideStar's mission is to revolutionize
philanthropy and philanthropic practices through information. GuideStar
provides JustGive's comprehensive database of over 1,000,000 public
charities, making it easy for individuals to find detailed information
about charities that match their interests.
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What is the JustGive Guide and can our organization be listed?
The
JustGive Guide compiles 1,000 nationally recognized charities and categorizes them into 19 cause areas for easy-to-use navigation. It was developed for those who care about a particular cause but are not necessarily familiar with relevant charities. Before contacting us about being listed on the Guide, please make sure you meet certain criteria.
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How do we update our listing in Guidestar?
Register with GuideStar, the database that powers our site, to update your listing. Once your listing is updated at GuideStar, the Guide will also be updated.
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How can we sign up for a "Donate Now" button?
Please register with our Nonprofit Resources to use our "Donate Now" buttons. There is no set-up cost or monthly fees, but we deduct 3% to cover the transaction costs.
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Do we receive 100% of donations made through JustGive?
We deduct 3% of donations to cover the transaction costs. back
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What are some sites currently using your "Donate
Now" button?
Please feel free to visit the following websites:
Boston
Women's Health Book Collective
A.J. Muste Memorial Institute
West Texas Food Bank
Brookline Foundation
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How long does it take to receive donations?
Donations are processed the month following the donation. For example, a donation made in January is processed and mailed by February 10th. If
you have not received the check by the end of the following month,
please contact us.
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Can we use JustGive to process offline donations?
Our service is meant to encourage giving and inspire people to give
more and more consistently by having access to our service and
their personal account that they can reference each year. The
important difference is that by you using our service as a backend
processing service, we are not encouraging, inspiring or even
communicating with the donor. Donors dispute their credit card
charges because they see JustGive as a charge on their credit
card -- not the charity they intended to donate to. If they don't
know who we are and what we do, they assume it is fraudulent and dispute the charge. This process costs money for JustGive.
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Can we view an online report of donations to our organization?
Donations can be viewed online by registering our Nonprofit Resources.
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Do we need to send a donation receipt to the donor?
The donors have already received electronic acknowledgments
of their gifts from JustGive to be used as a tax receipt, so it
is not required that you send a tax receipt to donors. JustGive is a donor advised fund (DAF), so donations made through our website are donations to JustGive.
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What is a donor advised fund?
A donor advised fund (DAF) is a charitable giving vehicle sponsored by a public charity. JustGive makes grants to the 501(c)(3) organizations based upon donor recommendation. There are three characteristics of a DAF:
Donors are separately identified with reference to the contribution.
The fund is owned and controlled by a sponsoring organization.
The donor must have the privilege of providing advice with respect to the fund's distributions.
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Will we be provided with donor information so we can contact donors?
When you receive your check from JustGive, it will include the donation detail. Depending on the donor's preference, you will receive
the donor name, email address, and/or mailing address, unless the
donor chooses to remain anonymous. Please do not contact JustGive for donor information,
as we must respect the privacy of donors.
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Should we add JustGive to our mailing list?
Please do not add JustGive to your mailing list. This creates a lot of work for JustGive and a lot of unnecessary cost to you - not to mention it is a waste
of resources. Thank you!
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